V2 Data Issues

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  • Dev
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Just making this post to:
A. Clear up a few points, and
B. Help anyone experiencing missing or broken data.

First:
If you're missing data, don’t panic - it's all still safely stored on V1. You haven’t lost anything.
There appear to be some issues when multiple users try to migrate at the same time. I'm currently working on a fix, but this may take some time. Please be patient in the meantime.

Second:
If you’re missing data, please reply to this thread with your username, and I’ll sort it for you.

To fix the issue, your V2 account needs to be fully removed, including any attached data, and then remigrated.

I’ll reply to this thread with your username and the migration link when your account is ready to be remigrated.


Username BusBoyAj


It won't lemmj log in


  • Dev
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ive just removed your account just have to do some backend bits first


Ok dm when when its all done


  • Dev
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i will


OutrightSword10


  • Dev
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Your account should be ready

https://www.mybustimes.cc/BusTimes/migrate


Ty


Yh all good


  • Dev
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OutrightSword10 - Your account is ready to remigrate

https://www.mybustimes.cc/BusTimes/migrate


Kai: Yourleicesterjacob


  • Dev
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Yourleicesterjacob - You should be good to go

https://www.mybustimes.cc/BusTimes/migrate


SCNL


Should I be getting a white screen?



  • Dev
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you should be a bit while it preps your data


ah


It’s fine anywases am in a safe


Cafe


SCNL


  • Dev
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SCNL I’m out at the moment but I’ll sort this as soon as I can


  • Dev
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SCNL you account it ready to be remigrated

https://www.mybustimes.cc/BusTimes/migrate


My username:
Shared Account


Username: villagernumber77


Any reason as to why this feature is disabled


I tried to transfer my account to V2 but my company didn't transfer. User Dansbuses


Migrated over and lost most of my company data my username is LJF0912


NK61CYU1481 is my user. It hasn't transferred anything bar a few vehicles.


Well my password won’t rest


  • Dev
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Shared Account
villagernumber77
Dansbuses
LJF0912
NK61CYU1481

You have all been migrated back V1 if you want to say on V1 for a bit before trying you or if you want to try again now you can go to this link.

https://www.mybustimes.cc/BusTimes/migrate


I have my companies but no buses


  • Dev
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it may have been messed up bc it just pushed an update to fix some migration buts ill reset you V2 account so you can remigrate and you should have all your stuff


  • Dev
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OutrightSword10 ive removed your V2 account if you go to https://www.mybustimes.cc/BusTimes/migrate you can try migrating again


its just stuck at 0


  • Dev
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does it give you an erorr or anything?


nope


  • Dev
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track click restart and just leave it for up to 10 mins


Username JoshuaBlake21


  • Dev
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should be good to go


My username is WelshBoyoUK

Missing a lot of buses, all routes seem to be there


  • Dev
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Your V2 account has been rest and you can remigrate here

https://www.mybustimes.cc/BusTimes/migrate


Still got vehicles missing on multiple companies


im missing buses and my user is Ethan (VX07 HCH) but on V2 is Ethan_VX07_HCH


Username: alanw2203


my log in hasn’t worked


my log in hasn’t worked


kenneth is my username


same here


  • Dev
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have you tried reseting your password?


oh yh


didnt get email


  • Dev
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check spam


nope


ill try the other email


  • Dev
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whats your username ill dm you the email you need


kenneth


  • Dev
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you have no account on V2 you need to remigrate

https://mybustime.cc/BusTimes/migrate


  • Dev
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oh ok


ah ffs


  • Dev
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helps if i send the right link lol

https://www.mybustimes.cc/BusTimes/migrate


sent me to v2


nvm its doibg it


stuff is missing tho


yeah stuff is missing


@lucaak16


Im missing half of my fleet for most of my companies. Along with one company missing the entirety of its fleet. I am also missing my "OG" badge on my profile, along with the recent edits page. User is HertsLondonBusVideos


1850

I am missing a lot of my vehicles from my companies
J and T group, Jackaleston Buses, National Preservation Group LTD, and Eagle and Thrasher buses


Username:
Shared Account

Issue:
failed to migrate due to spaces in the username and when I was able to emigrate earlier I forgot to change the username so I’m now stuck on v2 with none of my data.


  • Dev
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there are lots of import issues right now please bear with will we fix this

please put just your username bellow this so i can remove any broken user ill send a second post to let you know when you can migrate again


Ok


  • Moderator
  • Staff

Not all of my company’s are here


V2 user: Shared_Account
V1 user: Shared Account


My username is ginger eb or with the new data ginger_eb


My company's haven't transferred over


  • Dev
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whats your usename


V1 or V2?


  • Dev
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both


As it got changed for V2


V1: Ethans Buses
V2: Ethans_Buses


  • Dev
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Ethans Buses
ginger eb
Shared Account

All your V2 data has been reset so you should be able to import properaly now

https://www.mybustimes.cc/BusTimes/migrate


Thanks


<@755846766653341756> this keeps popping up


  • Dev
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oh


  • Dev
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give me am min


Alright


  • Dev
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click restart ill see if i can find the error


Alright


  • Dev
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try again now i think i fixed the issue


Alright


<@755846766653341756> it's now not giving me the option to migrate


  • Dev
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??



And none of my stuff is there either


So somethings going wrong


<@755846766653341756> sorry for the repeated pings but it's all messed up


It's saying I'm on V2 when the migration failed


And it now won't let me migrate my data over from V1


  • Dev
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thats v2


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